Inclement Weather Policy
Bren-Mark Window Cleaning is committed to providing reliable, year-round service to our customers. Sometimes here in the Midwest Region, the weather does not make providing our service very easy. However, we still take responsibility for the quality of your service, regardless of weather. And because lousy weather is inevitable, we have learned special techniques that allow us to clean during these times and still get great, long-lasting results. Also, our cleaners are paid on a commission basis. They are only paid if they complete the job to your satisfaction. This means their paycheck is directly dependent upon your satisfaction. All this keeps the service on schedule, the windows clean and the customers happy. So, for these reasons, if the weather is looking bleak when we arrive, we ask that you still allow us to clean your windows.
It has been our experience that rain or snow does not affect clean windows adversely. However, if you notice any problems with the results within a day after the weather has cleared up, please call the office and we will gladly come back and touch them up for free.